Reviews
How Tripaneer's review system works and how to properly respond to reviews
- How does the review system work?
- How does a customer submit a review?
- How are reviews sorted?
- How are the score and starring of a review calculated? How are there 5 stars if there are only 4 possible answers: Excellent, Very Good, Okay, and Bad?
- How do I respond to a review?
- Should I add a response to a positive review?
- Should I reply to a negative review?
- What if the customer is threatening me with a bad review?