Inquiries & Bookings
All you need to know about inquiries and bookings and how to convert inquiries into bookings
- What is an inquiry or reservation?
- How do I answer an inquiry?
- How am I notified of an inquiry or booking?
- How do I access and manage my bookings?
- How do customers use their Store Credit to book a trip?
- Where can I find the email notifications I may be getting?
- Why can I not share my contact details?
- How does Instant Booking work?
- I already have instant booking turned on. Should I still reply to customers who book?
- My retreat is not selling! How do I boost bookings?
- I already boosted the ranking on my listing. Why am I still not getting bookings?
- Do you issue invoices and receipts of purchase to the customer?
- Do I still need to click "Accept and enable payment" for guaranteed availability? If I don't, will it affect my response rate?
- How do I customize a package?
- How can I change the deposit and cancellation policy per inquiry?
- I received an inquiry from a customer who requested a different duration from the original one listed on your website. How is this possible, and how should I respond?
- A customer is asking me for a package without accommodation, can I accept this booking?
- When does my specific destination/location usually receive more inquiries and bookings?
- What is the best way to respond to an inquiry?
- What are other organizers doing - what is a common response?